Terms of service

📄 Everloom.ca – Terms of Service

Effective Date: April 2025

Welcome to Everloom.ca. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from Everloom.ca, you agree to be bound by these Terms.

Please read them carefully.

1. Overview

Everloom.ca is an online store offering a curated selection of lifestyle products, including pet supplies, electronics, home décor, phone accessories, outdoor gear, and toys. We operate on a dropshipping model, fulfilling orders via trusted global suppliers.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old, or you are using the site under the supervision of a parent or guardian.

  • You are legally capable of entering into a binding agreement.

3. Product Descriptions & Pricing

We strive to be accurate, but:

  • Product images and descriptions are provided by suppliers and may vary slightly.

  • Prices are in CAD unless otherwise stated and are subject to change without notice.

  • We reserve the right to cancel or refuse orders due to pricing errors, stock unavailability, or suspected fraud.

4. Shipping & Delivery

  • We ship directly from international suppliers (mainly from AliExpress-affiliated vendors).

  • Delivery times typically range from 2 to 5 weeks depending on location.

  • Delays may occur due to customs, weather, or logistics. We are not liable for such delays but will provide support where possible.

5. Returns & Refunds

Our policy aligns with our fulfillment partners. Please see our Return & Refund Policy for full details.

Key points:

  • You must notify us of any issues within 15 days of delivery.

  • Most items do not need to be returned due to international fulfillment costs.

  • Refunds are typically processed within 5–10 business days once approved.

6. User Accounts

If you create an account:

  • You’re responsible for maintaining the confidentiality of your login credentials.

  • You must notify us immediately if your account is compromised.

7. Intellectual Property

All content on Everloom.ca — including logos, product names, text, graphics, and design — is the property of Everloom or our licensors. Use of this content without permission is prohibited.

8. Prohibited Activities

You agree not to:

  • Use the site for any illegal or unauthorized purpose

  • Attempt to gain unauthorized access to other accounts

  • Upload malicious code or interfere with the operation of the website

9. Limitation of Liability

To the fullest extent permitted by law:

  • Everloom.ca shall not be liable for any indirect, incidental, or consequential damages.

  • Our total liability for any claim related to the site or products shall not exceed the amount paid for that specific product.

10. Governing Law

These Terms are governed by and interpreted under the laws of Ontario, Canada, without regard to its conflict of laws principles.

11. Changes to Terms

We may update these Terms at any time. The latest version will always be posted here. Your continued use of the site after changes means you accept the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
📧 support@everloom.ca