Shipping policy

🚚 Everloom.ca – Shipping Policy

Effective Date: April 2025

At Everloom.ca, we are committed to delivering your favorite products in a reliable and transparent manner. Because we source products globally through trusted suppliers, our shipping timelines and processes are slightly different from local retailers.

Please review the details below carefully.

📦 Order Processing

  • Processing Time: Orders are typically processed within 2–5 business days.

  • You’ll receive an order confirmation email as soon as your order is placed.

  • A shipping confirmation and tracking number will be emailed once your item has shipped.

🌍 Shipping Time & Delivery

  • Estimated Delivery Time:

    • Canada / US: 10–25 business days

    • International Orders: 15–35 business days

  • Delivery times may vary depending on:

    • Product origin

    • Carrier delays

    • Customs clearance times

    • Your shipping address and region

⚠️ Note: Delivery delays may occur during holidays, high-volume periods, or due to customs inspections. We appreciate your patience.

📦 Shipping Origin

We operate under a dropshipping model, meaning products are shipped directly from our international supplier partners, primarily located in Asia (including China).

This helps us keep costs low and offer a wider variety of trending products.

💲 Shipping Fees

  • We offer Free Shipping on most products to Canada and USA.

  • In rare cases, shipping fees may apply to select countries or remote regions — this will be clearly displayed at checkout before payment.

🔍 Tracking Your Order

Once your order is shipped, you will receive an email with tracking information.

Where to track your order:

  • Most packages can be tracked via 17Track or your local postal carrier.

📦 Split Shipments

To ensure faster delivery and availability, items in your order may ship separately. You will receive separate tracking numbers for each shipment (if applicable).

❗ Wrong Address Disclaimer

Please double-check your shipping address before completing your purchase.

  • If an incorrect address is provided, Everloom.ca is not responsible for the item being delivered to the wrong location.

  • If your order is returned to the sender due to an incorrect or incomplete address, we will contact you for reshipment options (shipping fees may apply).

🧾 Customs, Duties & Taxes

  • International orders may be subject to customs duties or import taxes depending on your country’s regulations.

  • Everloom.ca is not responsible for these charges and they must be paid by the customer.

📩 Need Help?

If you haven't received your item within the estimated delivery time or have shipping-related questions, please contact our support team at:
📧 support@everloom.ca

We're here to help!